Shipping Policy
Shipping Policy
At Rangeelaa, every order has a little journey before it reaches you. ❤️ We are a small business, and our pieces are made with care by our artisan team in India. Here’s what you can expect after placing your order.
Custom & Preorder Orders
Our custom pieces are handmade in India after your order is placed.
Once we receive your order, the details you provided—including your chosen saree, style and measurements—are sent to our production team.
Please allow approximately 8–12 weeks for your custom piece to be completed. This is an estimated timeframe, and we always do our best to get your order to you as soon as possible.
Ready-to-Wear Orders
Ready-to-wear pieces are already made and will be prepared for shipping after your order is placed.
If you have both ready-to-wear and custom/preorder pieces, you may be able to hold your completed items and have everything shipped together.
How Your Order Gets to You
Our pieces are made in India and are normally included in our regular Canada-bound shipments. Once they arrive with us in Canada, we complete our final checks, pack your order and ship it to you.
If you would prefer to have your items shipped directly from India, you can choose to do so by contacting us and making arrangements with us in advance.
Direct shipping from India is not automatic, and additional shipping charges may apply depending on your order and destination.
Canada Orders 🇨🇦
Once your items have reached us in Canada and you are ready for them to be shipped, your order will be packed and dispatched from Canada.
We generally ship orders on weekends.
Once your package has been dispatched, you’ll receive a shipping confirmation email with tracking information when available.
U.S. Orders 🇺🇸
For orders shipped from Canada to the United States, applicable U.S. tariffs/duties are paid upfront by Rangeelaa, so you should not receive a surprise tariff bill when your package arrives.
If you choose to have your order shipped directly from India, please contact us first so we can make the arrangements with you and explain any additional shipping costs that may apply.
International Orders 🌎
International customers may also request direct shipping from India by contacting us and making arrangements in advance.
Customers are responsible for any local taxes, VAT, customs duties or import charges imposed by their country unless we specifically state otherwise.
Want Us to Hold Your Orders? Join Our VIP Group ❤️
One of the special benefits of being part of our Rangeelaa VIP Facebook Group is that members can continue shopping with us while we hold their completed items and ship everything together when they’re ready.
This is especially helpful if you have several preorders in progress or know you’ll be shopping with us again soon. Instead of having each completed order shipped separately, you can continue adding to your Rangeelaa collection and let us know when you’re ready to have everything shipped together.
Not a member yet? You’re very welcome to join our colourful community:
Join the Rangeelaa VIP Facebook Group
When you’re finished shopping and ready for your package, simply let us know and we’ll prepare your combined shipment.
Please note that combining shipments depends on where your items are located and other shipping circumstances.
Tracking Your Order
Once your package has been dispatched, you’ll receive a shipping confirmation email with tracking information whenever tracking is available.
Please remember that the 8–12 week timeframe for custom/preorder pieces is an estimated production timeframe and does not include the final shipping/transit time to your address.
A Little Note From Us ❤️
Rangeelaa is a very small business—not a large warehouse. Your saree is chosen by you, your piece is individually made by our artisan team in India, carefully checked, and then begins its journey to you.
Whether you choose to have your items come to Canada first, arrange direct shipping from India, or have us hold your pieces while you continue shopping in our VIP group, we’ll do our best to make the process as easy as possible.
Thank you for your patience while we make, check, pack and send every Rangeelaa order with care. ❤️